WE RESPECT YOUR PRIVACY

To help describe the types of personal data we might collect, we have grouped types of personal data together as set out below. The listing here does not mean that we have or will collect this type of information about you.

• Identity Data includes name, aliases, user name, driver's license number, social security number, passport number, and similar identifiers.

• Contact Data includes billing address, delivery address, email address and telephone numbers.

• Financial Data includes bank account and payment card details.

• Technical Data includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices used to access this website.

• Characteristic Data includes birthdate and sex.

• Transactional Data includes details about payments to us and other details about purchases of our products and services.

• Credit Data includes information about amounts owing and payments to creditors generally.

• Biometric Data includes facial imagery, fingerprints, and physical descriptions (such as eye color and height).

• Profile Data includes interests, preferences, feedback and survey responses.

• Usage Data includes information about the use of our website, products, and services.

• Communications Data includes preferences in receiving marketing from us and our third parties and preferences in receiving other communications from us and our third parties.

• Organization Data includes title and the organization represented.

• Professional Data includes employment history, professional licenses, occupational certifications, and professional references.

• Education Data includes education history.

• Medical Data includes information from drug tests, alcohol tests, and physical capability tests.

• Public-record Data includes information about criminal history, civil litigation history, driving history, listing on offender registries, and listing on government exclusion lists.

• Scoring Data includes inferences drawn from the other categories of data.

We do not collect any of the following:

• Geolocation data, except to the extent that it is Technical Data or Profile Data;

• Audio, thermal, olfactory, or similar information;

• Electronic information except to the extent identified in some category above; or

• Visual information except to the extent that it is Biometric Data.

We collect information from four main sources.

When any of the four sources interact with our website, email servers, fax machines, or telephone systems, we automatically collect Technical and Usage Data. On our website, we collect data about equipment, browsing actions, and patterns by using cookies, server logs and other similar technologies. In our email servers, we collect data about who transmitted the email to us and how. In our fax machines and telephone systems, we collect data including the telephone number transmitting to us.

We collect some data from Visitors, meaning people who:

• use our public website without logging in to an account for a Customer or a Subject, beginning the process to register as a Customer or a Subject, or explicitly identifying as a Customer or a Subject; or

• send us email, call one of our telephone numbers, send us mail, or send us a fax, with content that does not cause us to associate the information with a Customer, Subject, or Furnisher.

Examples of Visitors' activities from which we collect data include subscribing to our publications; requesting marketing materials to be sent to you; entering a competition, promotion, or survey; or giving us feedback.

We collect some data from Customers, meaning people who:

• log in to our website as a Customer;

• begin the process of registering as a Customer on our website; or

• send us email, call one of our telephone numbers, send us mail, or send us a fax, with content that causes us to associate the information with a Customer.

Examples of Customers' activities from which we collect data include registering to receive services, providing credit card information for billing, and identifying users who can order services.

We collect some data from Subjects, meaning people about whom we are performing services. Examples of Subjects' activities from which we collect data include completing forms about themselves, acknowledging disclosures and notices, giving authorization and consent to perform background checks, requesting disclosure of information in our files, and requesting a reinvestigation of that information.

We collect some information from Furnishers, meaning people who:

• have information about our customers (or their representatives);

• have information about the subjects of our services;

• perform processing for our customers; or

• act as an intermediary to one of the above.

Examples of Furnishers' activities from which we collect data include providing marketing leads; providing information establishing the legitimacy of prospective Customers; processing of credit card payments from Customers; verifying the employment or educational history of Subjects; providing summaries of court records or driving history about Subjects; and providing credit reports about Subjects. Most of our services involve us obtaining information from Furnishers, so there are Furnisher activities that are specific to each of our services.

We do not intend to collect personal data from anyone under the age of 18. If you are under 18, you should not enter information on this website and should ask a parent to do so for you.

We generally collect information on two types of individuals:

First, we collect information on Users, meaning individuals who interact with us. 

Second, we collect information on Applicants, meaning individuals who are the subject of the services we provide. 

When the source of data is the Subject, the User and the Applicant are the same person. 

Where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will inform you if this is the case at the time.

Where we need to collect personal data about you in order to provide a service to our customer and you fail to provide that data when requested, we may not be able to provide that service to our customer. If we are unable to provide that service, then our customer might not grant you whatever benefit you were seeking that caused the customer to obtain services from us. 

For example, if you fail to provide information that we need for a background report to your prospective employer, your prospective employer might (and typically would) rescind your conditional job offer.

We use personal data about you when we have one of the following lawful bases:

• Legitimate Interest, which means the interest of our business in conducting and managing our business to enable us to serve you, the organization you represent, or our customer. We consider and balance any potential impact on you (both positive and negative) and your rights before we process personal data about you for our legitimate interests. We do not use personal data about you for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or authorized to by law).

• Contract Requirement, which means a requirement to process personal data about you for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

• Legal Requirement, which means a requirement to process personal data about you for compliance with a legal or regulatory obligation that we are or might be subject to.

• Legal Authority, which means a law that gives us authority to process personal data about you.

• Consent, which means your express, written consent to process personal data about you.

Note that we may process personal data for more than one lawful basis depending on the specific purpose for which we are using personal data about you.

Certain laws require us to do something if the purpose of our use changes. (For example, it might require us to get your consent or give you notice.) This section applies only to the extent that those laws apply to you and the data.

If we want to use personal data about you for a purpose other than the purpose for which we collected it, we will consider whether that purpose is compatible with the original purpose. If the purpose is compatible, we will use the personal data for that additional purpose. If you want to get an explanation about how the additional purpose is compatible with the original purpose, please contact us by email (at the email address shown in contact details below). If the additional purpose is not compatible but we have a legal basis for using the personal data anyway, we will inform you and we will explain the legal basis which allows us to use the personal data for the additional purpose.

Please note that we may process personal data about you without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We provide you with choices regarding certain uses of personal data about you, particularly around marketing and advertising. We have established the following personal data control mechanisms:

We may use your Identity, Contact, Characteristic, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. (We call this marketing). You will receive marketing communications from us if you have requested information from us or purchased services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share personal data about you with any organization outside the Verify360 group of companies for marketing purposes of those other organizations. (This does not apply to service providers who are assisting us with our own marketing, such as Constant Contact, whom we use to send emails on our behalf and manage your opt-out preferences in response to them.)

You can ask us or our service providers to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you. If you continue to receive marketing messages from us more than a few days after opting out, please contact us at info@backgroundchecks.com. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of the services you purchase from us or that our customers purchase from us about you.

We may share personal data about you with the parties set out below for the purposes set out in the table above about how we plan to use personal data about you.

• Internal processors, meaning other companies in the Verify360 Group (which is the group of commonly controlled companies we belong to). For further information on the current members of the Verify360 Group, please see https://www.verify360.com/contact. We and they may disclose information to our and their employees, directors, and individuals acting as contractors. We assure that these companies, our personnel, and their personnel use the information in accordance with this Privacy Notice.

• External processors, meaning the categories set out below. We employ procedures to require our external processors to respect the security of personal data about you and to treat it in accordance with the law. We do not grant permission for our external processors to use personal data about you for their own purposes and only grant permission for them to process personal data about you for specified purposes and in accordance with our instructions.

  • Providers of information technology and system administration services to us.

  • Professional advisers (including lawyers, bankers, auditors, brokers, insurers, and marketing agencies) who provide consultancy, banking, legal, insurance, accounting, and marketing services to us.

  • Organizations and individuals who obtain information on our behalf from data sources described below.

  • Other organizations that provide services to us.

• Payment processors. The privacy policies and practices of these payment processors may be different from ours. We do not control them and assume no responsibility for them. We understand that their conduct for the information we provide them is governed by law, such as the Gramm-Leach-Bliley Act, or by card association rules, such as the rules of the Visa and MasterCard networks and the Payment Card Industry Security Standards Council.

• Marketing affiliates and program sponsors. If you register using a promotional code for one of our marketing affiliates or program sponsors, we may disclose information about you and your purchases (such as the name of your company and the value of your purchases each month) to the marketing affiliate or program sponsor. We do not provide them the details or results of any background checks you purchase from us. The privacy policies and practices of these marketing affiliates or program sponsors may be different from ours. We do not control them and assume no responsibility for them.

• Data Sources, meaning organizations and individuals who provide us data that we use in our services. For example, if you ask us for a credit report, we would provide your company's name and the identity of the subject to the credit bureau from whom we obtain the report. As another example, if one of our customers asked us for a traditional county criminal search about you, we would provide the identity of the subject to a court clerk to obtain criminal history records. The privacy policies and practices of these information sources may be different from ours. We do not control them and assume no responsibility for them. We understand that, in most cases, their conduct for the information we provide them is governed by law, such as the Fair Credit Reporting Act or state open-records laws.

• Regulators, taxing authorities, law enforcement, and courts who require reporting of data in certain circumstances. We may disclose your information in the good faith belief that disclosing it is reasonably necessary to comply with law or legal process, respond to claims, or protect the rights, property or safety of our company, employees, or customers or of the public.

• Organizations to whom we may choose to sell or transfer all or part of our business or assets, or with whom we may merge, consolidate, or amalgamate. If a change happens to our business, then the new owners may use personal data about you in the same way as set out in this privacy notice.

• Customers, meaning organizations who purchase our services (including services like background checks, drug tests, and other consumer reports).

This website may provide links to third-party websites. Those third-party websites are outside of our control and are not covered by this Privacy Notice. The privacy policies and practices of these sites may be different from ours. We do not control them and assume no responsibility for them. If you have questions about how another website uses your information, consult that website's privacy statement.

We (and anyone to whom we disclose information) may store, access, disclose, and use information in jurisdictions whose privacy laws are different and less protective than those of your home jurisdiction.

We may change our privacy notice at any time, but will not do so without posting the revised policy on this website. We encourage you to review this page whenever you visit our website to understand how we use the information we collect.

For more information about our privacy practices or policies, please contact the Verify360 Care Team by email to info@verify360.com